We will help you express your brand to keep customers engaged throughout the customer journey with tailored content delivered wherever they are. With a highly experienced and talented team, our clients can expect us to deliver on our promises every time. Our success is measured by the effectiveness of the work we produce and our passion is fuelled by the ongoing development of the organisations we represent.

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We’re also able to help increase your online exposure through a range of Search Engine Marketing techniques. These include Cost Per Click advertising, Google Adwords, and Facebook advertising, just to name a few. For more on Search Engine optimisation

 
SEO Audit

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We offer a managed maintenance service, to ensure your website core and plugins are all kept up to date, to optimise your software performance. Our dedicated in-house system administrator oversees this process.

All our sites are created with secure backups of your database. We also use CloudFlare to maximise your site performance and protect your site from external threats. Additionally, CloudFlare provides your site with an SSL certificate, indicating to your visitors and users that they can trust you with their sensitive information.

At Brown Box, we take on the risk and responsibility, to help protect your site and manage your services so that you can focus on the big picture.

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We use project management software to track time and manage the support process, to provide efficient and effective support services.

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Our help desk can deal with requests of all shapes and sizes, either ad hoc or with one of our support agreements for dedicated, proactive services for your website.

Find out more or submit a ticket over here

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At Brown Box we offer a number of Hosting options to suit where you’ve come from and where you’re going to. This means you can BYO hosting, or we can provide it for you. Our hosting recommendations are fit-for-purpose and designed to meet you every requirement.

We offer hosting through Crazy Domains – the biggest web host for small businesses, or Servers Australia – our premium hosting provider, or custom solutions through AWS, Google Cloud or Rackspace Australia, depending on your requirements.

Brown Box has a dedicated physical server with Servers Australia, which provides a robust, reliable, high-performance and cost-effective hosting solution. For improved security and performance, each site is hosted in their own container, with the fully customisable mix of services and resources to meet any need. Our server is supported by the highest level of support “Titan” to ensure maximum uptime and complimented by our own internal support, security and maintenance processes and SLAs.

As part of our managed solutions, we layer Cloudflare over the top as a DNS relay to improve and localise performance and prevent threats. Our hosted sites are fully backed-up at a site level on a schedule and to a remote location, as well as being backed up at a server level; if something was to go wrong we want to make it easy to recover your site and restore continuity.

Additionally Brown Box also provide monitoring, support, security and maintenance. We use Uptime Robot to monitor your site. If your site goes down, our entire team is notified instantly; and everyone is responsible for responding to the incident. We take responsibility to ensure your service stays up and stays working.

If you want to find out what hosting solution is going to meet your needs best, take our quick survey below and we’ll get one of our experts to get back to you.

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