HOSTING AND INFASTRUCTURE
At Brown Box we offer a number of Hosting options to suit where you’ve come from and where you’re going to. This means you can BYO hosting, or we can provide it for you.
We offer hosting through either Crazy Domains – the biggest web host for small businesses, or Servers Australia – our premium hosting provider.
Brown Box has a dedicated server with Servers Australia, which provides a robust, reliable, high-performance and cost-effective hosting solution. For improved security, each site is hosted in their own container. This server is supported by the highest level of support “Titan” to ensure maximum uptime.
As part of our Hosting, we layer Cloudflare over the top as a DNS relay to improve and localise performance and prevent threats.
Our hosted sites are backed up using BackupBuddy at a site level, as well as being backed up at a server level, for easier recovery of sites if anything was to go wrong.
Additionally Brown Box also provide monitoring and support. We use a service Uptime Robot to monitor your site. If your site goes down, our entire team is notified instantly; and everyone is responsible for responding to the incident. We take responsibility to ensure your service stays up and stays working.