OUT OF THE BOX
Providing your clients with the right guidance needed to protect them from themselves and their mistakes can be just what they need to achieve their goals. Sometimes a bit of proactive thinking is what can make difference between being a technician and being a consultant.
“Can you make this small change to our website?” How many times have you heard that from a client or some variation and thought, “if they only knew what it took to make that ‘small change’ to their site” or “I wish they could understand the impact of doing what they’re asking”? Probably more times than you’d care to count. I find most of us will fit into one of two roles when we’re asked by clients to make changes or updates – a technician or a consultant.Read More